Welcome to Perfucia.com! Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.perfucia.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. By using the Site, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). In particular, our Site has collected the following categories of Personal Information within the last twelve (12) months:

a. Personal Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, password, and contact details.
  • Order Information: When you make a purchase, we collect your billing and shipping address, phone number, email address, payment information (such as credit/debit card details), and order history.
  • Communication Information: If you contact us for support or inquiries, we collect your name, email address, phone number, and the content of your communication.
  • Profile Information: You may choose to provide additional information such as your preferences, favorite fragrances, and other details to enhance your shopping experience.

b. Information Automatically Collected

  • Device Information: We collect information about the devices you use to access the Site, including IP address, browser type, operating system, device identifiers, and mobile network information.
  • Usage Information: We collect information about how you interact with our Site, including the pages you visit, the links you click, and other actions you take on the Site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Site.

c. Information from Third Parties

  • Social Media: If you connect your account with social media platforms, we may receive information from those platforms, such as your profile information.
  • Analytics Providers: We use third-party analytics services (e.g., Google Analytics) to monitor and analyze the use of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide and Manage Services:
    • Process and fulfill your orders, including shipping and delivery.
    • Manage your account and provide customer support.
    • Communicate with you about your orders, account, and transactions.
  • Improve Our Site and Services:
    • Analyze usage patterns to enhance user experience and optimize our Site.
    • Develop new products, services, features, and functionality.
    • Personalize content and recommendations based on your preferences and behavior.
  • Marketing and Promotional Activities:
    • Send you promotional emails, newsletters, and marketing materials (you can opt-out at any time).
    • Notify you about special offers, sales, and events.
  • Security and Compliance:
    • Protect against fraud, unauthorized transactions, and other security risks.
    • Comply with legal obligations and respond to lawful requests from public authorities.
  • Research and Development:
    • Conduct research and analysis to improve our products and services.

3. How We Share Your Information

We may share your information in the following ways:

a. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment Processors: To process your payments securely.
  • Shipping and Fulfillment Partners: To deliver your orders.
  • IT and Hosting Providers: To maintain and support our Site.
  • Marketing and Advertising Partners: To help us promote our products and services.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or control of your Personal Information.

d. With Your Consent

We may share your information for any other purpose with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage solutions. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your Personal Information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your Personal Information:

a. Access and Portability

You have the right to request access to the Personal Information we hold about you and to receive a copy of it in a commonly used format.

b. Correction

You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.

c. Deletion

You have the right to request the deletion of your Personal Information, subject to certain exceptions.

d. Opt-Out of Marketing Communications

You can opt-out of receiving promotional emails and marketing communications by following the unsubscribe instructions included in those emails or by contacting us directly.

e. Do Not Track

Our Site does not respond to Do Not Track signals. You can disable cookies in your browser settings to limit tracking, but this may affect your experience on our Site.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site and improve our services. You can manage your cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our Site.

8. Third-Party Links

Our Site may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have inadvertently received Personal Information from a child under 18, we will delete such information promptly.

10. International Data Transfers

Your Personal Information may be transferred to and processed in countries other than your own, including countries outside the European Economic Area (EEA) and India. These countries may have different data protection laws than your country. By using our Site, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email : support@perfucia.com
  • Mobile : +91-8847714529
  • Address: Second Floor Tinnal Chowk Itwari Nagpur 440002

By using Perfucia.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are committed to protecting your privacy and ensuring the security of your Personal Information