Shipping Policy

Welcome to Perfucia.com! We are committed to providing you with an exceptional shopping experience, including reliable and efficient shipping services. Please read our Shipping Policy below to understand how we handle the delivery of your favorite fragrances.

1. Order Processing Time

• Processing Duration: All orders are processed within 1-2 business days after receiving your order confirmation email. Please note that orders are not shipped national holidays and Sunday.
• Order Confirmation: You will receive a confirmation email once your order is placed. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer free shipping within India to meet your needs:

Please note that delivery delays can occasionally occur.

3. Shipment to P.O. Boxes or APO/FPO Addresses

Perfucia.com ships to P.O. boxes and APO/FPO addresses for U.S. customers only. Please ensure your shipping address is correct to avoid any delays.

4. International Shipping

• Availability: We currently ship to select countries outside India. If your country is not listed at checkout, please contact our customer service team at support@perfucia.com.
• Shipping Rates & Delivery Times: International shipping costs and delivery times vary based on destination and selected shipping method. These details will be calculated and displayed at checkout.
• Customs, Duties, and Taxes: International orders may be subject to import duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient. Perfucia.com is not responsible for any additional charges incurred during shipping.

5. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). You can track your order status through the following methods:

• Perfucia.com Account: Log in to your account and view your order status.
• Carrier’s Website: Use the provided tracking number on the carrier’s website for real-time updates.

6. Damages

Perfucia.com takes great care in packaging and shipping your orders. However, if you receive a damaged or defective item:

1. Contact Us: Please notify our customer service team within 48 hours of receiving your order at support@perfucia.com with your order number and details of the damage.
2. Resolution: We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.

7. Address Accuracy

Please ensure that your shipping address is correct and complete to avoid any delays or issues with your delivery. Perfucia.com is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Changes to Shipping Policy

Perfucia.com reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team:

• Email : support@perfucia.com
• Mobile : +91-8847714529
• Address: Second Floor Tinnal Chowk Itwari Nagpur 440002

Thank you for choosing Perfucia.com. We look forward to delivering the perfect scent experience to your doorstep!